Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.SUMMARY As directed, coordinates the daily support operations of one or multiple Visual Services Department. Responsibilities may include appointment schedules, patient flow, provider schedules, clinical reception, and area ambiance. Ensures that work unit meets performance standards and identifies and recommends solutions to operational barriers. As a certified ophthalmic technician and/or certified retinal angiographer, is able to provide technical support to Department Providers, as needed, and technical oversight for certified ophthalmic technicians and retinal angiographers on site. Additionally responsible for the oversight of the front desk and administrative tasks completed by department business support. May assist with monitoring, management and development of department budgets. EDUCATION/LICENSES/CERTIFICATIONS Certified ophthalmic technician (COA) and/or certified retinal angiographer (CRA) required. Bachelor's Degree in a related discipline (or equivalent) also preferred. EXPERIENCE Minimum of two to five years' experience as an ophthalmic technician or retinal angiographer preferably with at some experience in a lead or supervisory role in a visual services environment. SKILLS Requires knowledge of medical support functions in an ambulatory care setting, acquired through 18 months in a medical support role (e.g., medical assistant) in an outpatient facility. Excellent interpersonal skills needed with the ability to interact effectively with patients and medical professionals at all levels. Ability to work and make decisions in a fast-paced environment. Leadership potential.Our Commitment Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Excellent benefits Include: Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development, Competitive health and welfare benefit package. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA). VEVRAA Federal Contractor Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.