Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives. Summary Under general supervision in the Department of Internal Medicine, the Medical Assistant II performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff; answering phones, scheduling appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department. SummaryUnder general supervision, performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department. EDUCATION/LICENSES/CERTIFICATIONSHigh School diploma or equivalency certificate (e.g. GED, HI SET, or TASC Test) from an accredited institution or governmental unit required. Associate's degree in medical assisting or graduate of medical assistant certification program preferred. EXPERIENCEExperience typically acquired through three years in a clinical setting with at least one as a Medical Assistant. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. SKILLSAble to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Ability to be a quick thinker and relate to all levels of staff and patients highly important. Ability to prioritize work throughout the day in a busy environment.Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Excellent benefits Include: Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development, Competitive health and welfare benefit package. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA). VEVRAA Federal Contractor Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state Associated topics: adult psychiatry, child psychiatry, clinical, consult, consultant, consulting, mhc, psych, psychiatry, pyschiatrist
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.